Transform customer experiences with powerful Customer Data Platform (CDP)
Organizations give importance to data more than ever and they leverage this data to understand customers. It is important to unify the data that is scattered across different systems with the right solution. Microsoft Dynamics 365 helps you bring together various kinds of data to build a comprehensive view of customers.
To build robust relationships and customer base, it is worthwhile to deploy Dynamics 365 Customer Insights with the help of reliable Microsoft partners. IAX SERVICES, as a recognized Microsoft Gold Partner has immense experience in transforming enterprises across verticals with Microsoft Dynamics 365. Our Dynamics 365 Consultants integrate Dynamics 365 Customer Insights into your existing Dynamics 365 apps to deliver more personalized experiences to customers.
We are the leading Microsoft Dynamics 365 Partner in UAE, Saudi Arabia, Kuwait, Qatar, Oman, Bahrain, Jordan, Pakistan, and India.
Deliver right engagement with right solution
Microsoft Dynamics 365 Customer Insights is a Customer Data Platform (CDP), a data-driven marketing technology. It unifies data from all systems and helps your business deliver the right engagement for the right person at the right time. Customer Data Platform centralizes data from across various channels, transactional systems, social media, web forms, websites, and more, interprets it, and provides a complete view of each customer, helping business to personalize customer experience.
How Microsoft CDP helps businesses to deliver unmatched customer experience?
Adapt to your customers
Customers expect personalized experiences. Artificial intelligence and machine learning identify what your customers want and needs. It also helps to differentiate valued and at-risk customers and recommend products that are important to them. This empowers businesses to enhance personalized interactions in real-time.
Focus customers with care
It is important to build strong customer relationships. Delivering services by understanding their needs and wants is crucial. Microsoft Customer Data Platform clearly catches data about each customer, including their transactional, behavioral, and demographic data. You can even interpret emotions out of customer interactions. It not only helps to increase the quality of your service, but also helps customers feel happy about interactions.
Make customer interactions more effective
Dynamics 365 Customer Insights make it possible for your business to target customers with right messages, offers and experiences in quick time. AI-driven insights and analytics guide you to make real-time decisions about the changing customer preferences helping to foster demand, drive quality leads, and tailor messages to fit the customer.
Earn customer trust and loyalty
Microsoft Dynamics 365 Customer Insights streamline data and provide a unified view. It provides an ethical way of dealing with customer data and helps businesses to earn customer trust and loyalty. Dynamics 365 Customer Insights offers capabilities and features that help your business turn customer data into actionable insights. Moreover, it enables your business to make data-driven decisions across departments, as well as allows easy communication.
Make your customer interactions more powerful with leading Microsoft Solution Partner
IAX SERVICES helps you to deliver more intelligent and personalized experiences with comprehensive understanding of customer profiles. We ensure your business is ready for new capabilities through proper implementation of Dynamics 365 Customer Insights.
Customer Data Platform brings together contextual, demographic, and behavioral information helping you gain deep insights to make targeted campaigns, optimize business processes and generate more sales. Besides deploying the application, our team offers unmatched after-sales support and training to customers.