Seeking to improve business growth quicker than ever with the right technology solution? Microsoft Dynamics 365 can help you with that.
Microsoft Dynamics 365 solutions help organizations reach new heights in exciting ways.
- Elevate employee efficiency and optimize customer service operations
- Enable people to make informed business decisions
- Helps to uncover revenue opportunities by providing business intelligence
- Enhance productivity with advanced analytics
- Drive sales, marketing, and finance performance with automation
- Transform manufacturing processes
- Meet your evolving digital commerce needs
Microsoft Gold Partner, IAX SERVICES helps you create impact quicker than ever. Our deep expertise across a range of Microsoft Dynamics 365 applications helps you realize your organizational goals with proper Dynamics 365 implementation, customization, integration, and support.
As a leading Microsoft partner in UAE, Saudi Arabia, Kuwait, Qatar, Oman, Bahrain, Jordan, Kenya, Germany, Canada, Pakistan, and India, our D365 consultants offers diverse Microsoft solutions to enterprises of all sizes.
Here we provide insights into why your business need Dynamics 365
Dynamics 365 helps you provide quality customer service.
Improve customer service agent effectiveness through various capabilities. Here are the service capabilities that improve the efficiency of customer service agents
- AI-agent assistance helps employees get real-time insights, visibility into active engagements and provide active recommendations to improve customer service
- Intelligent routing ensures first-contact resolution quickly by assigning the customer cases to the right agents
- Microsoft Teams brings experts together enabling service teams to quickly resolve complex customer cases
- Robotic Process Automation eliminates manual processes and improves productivity
- Conversational Analytics identify latest trends of customers which helps teams to deliver personalized service
- Contact customers where they are through various mediums – phone calls, SMS, social media channels, and more
All these capabilities help your service teams to close cases faster and increase customer satisfaction and customer retention
Dynamics 365 helps to increase sales and profit
When it comes to accelerate sales and revenue, Dynamics 365 is reliable, as it increase sales and customer engagement. With connected sales and marketing solution, your sales and marketing teams get the necessary insights to drive sales and revenue.
- AI-based recommendations and insights helps your team know where their customers want and interests.
- AI-driven insights enable your teams to recognize the best leads and engage these leads, helping to accelerate sales and marketing
- Automation capability simplify your marketing process and sales cycle and maximize revenue. Forecast sales, predict revenue fluctuations and highlight areas of focus through automated insights.
- Create engaging marketing content with AI assistance and driver through right channels and attract customers. Connect your sales and marketing to provide a comprehensive customer experience
Dynamics 365 is highly flexible and scalable
One of the important benefits of using Microsoft Dynamics 365 is that it is flexible and scalable. The cloud nature of Dynamics 365 provides greater flexibility to users in accessing the application.
- When it comes to scalability, Dynamics 365 scale as your business grow. You can increase or decrease your usage based on number of employees, unexpected changes in the market and customer needs.
- Microsoft Dynamics is designed for organizations of all sizes to meet their short term and long-term business goals.
- Dynamics 365’s flexible licensing model means that you can choose the application that is relevant to your business. You do not need to choose the entire D365 suite
- You can integrate third-party apps available in Microsoft AppSource depending on your business requirements. Integration will be provided by your Dynamics 365 partners
- Because of Dynamics 365’s cloud nature, your employees can get the things done anytime, on mobile devices, anywhere.
Dynamics 365 provides intelligent insights
Dynamics 365 comes with its own business intelligence that help you learn more about your business from data through reports and analytics
- Power BI when integrated with Dynamics 365 lets you analyze data and create insights. By using Power BI analytics tool, you can discover data, create reports and dashboards
- You get all the insights you need from within dashboard and with the insights you can make sales predictions, customer lifetime value, and deliver personalized services to customers
Dynamics 365 helps you improve productivity
Dynamics 365 is an excellent platform that breaks down data silos and brings data together from various sources to a centralized place, helping to improve employee productivity and maximize revenue.
- The good part of Dynamics 365 is that it connects all data sources in a centralized location and allows all business apps to access and share data. This enable users of different departments to access data that is relevant to them.
- Dynamics 365 connects the core parts of your business which enable your employees to do more, helping to increase productivity. It will connect your business processes and reveal insights about customers, business processes and show the path for growth
- Dynamics 365 allows sharing of real-time data between departments. With access to real-time data, people can make better decisions that drive growth. Your customer service teams can deliver better experiences to customers, finance teams can view sales and other expenses and manage business cash flow.
You get a lot more functionalities that drive relevant departments to achieve more. There are Dynamics 365 apps available for finance, sales, marketing, customer service, supply chain, commerce, field service and project operations. Choose only what you need for your business and D365 consultants at IAX SERVICES provide you right direction.
Our Dynamics 365 technical consultants put you in the driver’s seat through right integration with Microsoft products and customization. As an experienced Microsoft Dynamics 365 Partner in UAE, Saudi Arabia, Kuwait, Qatar, Oman, Bahrain, Jordan, Kenya, Germany, Canada, Pakistan, and India, take the guidance from us, and know how Dynamics 365 can transform your business growth.