The acceleration of the digital trend in the Business-to-business (B2B) space is apparent. Today’s buyers now expect a convenient and easy shopping experience. It improved the demand for omnichannel, customer-centric commerce in the B2B business. Your business can deliver such experiences to your partners through the right technology solutions.
Significant growth in the ecommerce segment forced B2B businesses to adopt online strategy. In order to succeed with B2B ecommerce, you have to think beyond subpar ecommerce strategies. You need state-of-the-art ecommerce solution to drive revenue
Here we look at some of the trends that will have the biggest impact on your business
- Abandon legacy systems
- Invest in omnichannel solution
- Efficient supply chain
- Improve user experience
- Security and privacy
Microsoft Dynamics 365 Commerce enables your business to digitally transform with advanced features and capabilities. Using this holistic commerce application, you can deliver a seamless, integrated and secure experience for your business partners and customers.
Delivering a connected experience to buyers is vital to business success and Dynamics 365 Commerce provides seamless experience for both sellers and buyers.
In order to tap into the ecommerce capabilities that Dynamics 365 Commerce offers, get expert guidance from the leading Microsoft Partners.
IAX SERVICES is a global Microsoft Solution provider with extensive expertise in implementing Dynamics 365 applications to customers across the globe. We improve people, process and technology through Microsoft Dynamics 365 applications
As a recognized Microsoft Gold Partner, our Dynamics 365 consultants deploy Dynamics 365 commerce, helping B2B organizations to thrive in the emerging market.
Here we look at few trends that are transforming B2B e-commerce
B2B buying is moving online
The transformation is evident across every industry and every business type. Online shopping saw a huge surge and the trend continues the same in the B2B space as well. As per the McKinsey and Company, B2B customers are making even large purchases online.
You must adopt Microsoft Dynamics 365 Commerce in your business to stay relevant in the competition and provide a smooth purchasing experience for customers and business partners.
Efficient supply chain is a necessity
For your business to stay agile, you must have a strong and efficient supply chain. Pandemic highlighted how important is the supply chain for your business to maintain stock levels. For a successful digital commerce strategy, your business must give attention to your supply chain. With Dynamics 365 Commerce you can increase visibility into your supply chain which ensure availability of stocks at the right time and place.
User experience
In digital commerce, delivering online experience is critical to success. Customers expect certain comfort when shopping online. From searching to ordering the product to sending money instantly, companies have made our lives easier through technologies and a focus on customer experience.
Dynamics 365 Commerce can fulfill what customers have come to expect – use-friendly digital storefronts, search products easily, simplified checkout and payment options and more. With all the necessary ecommerce features, Dynamics 365 Commerce provides better experiences and optimize customer purchasing journey.
Personalization
Personalization is another emerging trend in B2B business. In the age where most buyers are educated and tech savvy, they want their purchasing as friendly as possible. They are accustomed to the elements such as personalized product recommendations, easier reordering, virtual chats, and quick customer support. Dynamics 365 Commerce allows for personalization which allows your customers to have a seamless shopping experience via online and offline.
Artificial Intelligence (AI)
Artificial Intelligence helps organizations by providing key insights that help them deliver personalized experiences, analyze data and enhancing automation features to produce quality leads and conversions. AI integration is important and its use will help your B2B business. Integration of Dynamics 365 AI gives a boost to B2B sales.
Security and privacy
Above all the elements, the important thing to be considered in digital commerce is security. Security and privacy are important for a successful ecommerce business. More than protecting your customer data, you must protect your business from security flaws. Dynamics 365 Fraud Protection from Microsoft secures your business transactions and data from fraud and security breaches. The application can be effectively integrated with Dynamics 365 Commerce to reduce operational costs, identify frauds and increase customer base.
Implement Dynamics 365 Commerce with the leading Microsoft Dynamics 365 Provider
Dynamics 365 Commerce is enriched with features to deliver consistent and personalized purchasing experience to Business-to-Business customers. The application is capable enough to meet your customer’s needs in a single platform. if you want to get started with Dynamics 365 Commerce, it is worth considering the expertise of reliable and experienced Microsoft Dynamics 365 implementation partners. Their Dynamics 365 Commerce consultants will deploy the commerce application and even customize it as per your business preference and needs.
They would have a proven track record in transforming enterprises with Microsoft technologies. Their professionals implement Dynamics 365 Commerce with B2B e-Commerce capabilities that enable your business to deliver personalized experiences across all offline and online channels.
Get comprehensive support from IAX SERVICES, the leading Microsoft Dynamics 365 Implementation partner in MENA, for implementing Dynamics 365 Commerce. We are a reliable Dynamics 365 Consultant in the UAE, Saudi Arabia, Qatar, Oman, Bahrain, Jordan, Pakistan, and India.
IAX SERVICES provide:
- Dynamics 365 Implementation
- Customization
- Integration
- Consulting
Speak with our Dynamics 365 experts today and know how Microsoft Dynamics 365 Commerce will help improve B2B growth.
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